RETURN / EXCHANGE POLICY
We allow returns & exchanges 30 days from the day you receive the package. This means we would need to receive the return in our before the 30th day.
Clothing: Clothing can not be washed or worn & must have all of the original tags. If the item is visibly worn, we will not credit you the cost of the merchandise; you will be responsible for return shipping of the item. So please make sure to abide by this policy.
*Return shipping charges*
If we (Enstrumental) are at fault, for example: we sent you the wrong item, then we will cover the return shipping and the shipping charges to send you the correct item.
If you are returning something because you did not order the right size, or just want to exchange it, then you are responsible for the return shipping charges.
All returns should be sent to
5431 S. East View Pk. #B
Chicago, IL 60615
If you have any questions, please use the CONTACT US link to ask us any questions.